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Troubleshooting 81
Paper Problems
MAKE SURE THE ORIGINAL DOCUMENT IS LOADED CORRECTLY (FACE DOWN IN THE BACK
LEFT CORNER OF THE SCANNER GLASS OR TEXT-SIDE UP ON THE ADF) AND THE PAPER
IS LOADED CORRECTLY (FOR HELP, SEE"LOAD PLAIN PAPER INTO THE PAPER SUPPORT"
ON PAGE 34).
MAKE SURE THE PRINTER DOESN’T HAVE A PAPER JAM. IF IT DOES, SEE "CHECK FOR A
PAPER JAM" ON PAGE 82.
MAKE SURE THE MEMORY IS NOT FULL. DIAL THE RECEIVING NUMBER FIRST, AND
THEN SCAN YOUR ORIGINAL DOCUMENT ONE PAGE AT A TIME.
MAKE SURE THE POWER SUPPLY, TELEPHONE, HANDSET, AND ANSWERING MACHINE
CONNECTIONS ARE SECURE.
MAKE SURE THE SPEED DIAL IS SET CORRECTLY.
MAKE SURE THE PRINTER DETECTS THE DIAL TONE.
MAKE SURE YOU LOADED THE PAPER CORRECTLY — For more information, see "Loading
Paper" on page 34.
USE ONLY PAPER RECOMMENDED FOR YOUR PRINTER — For more information, see "Print
Media Guidelines for the Paper Support" on page 34.
USE A SMALLER AMOUNT OF PAPER WHEN PRINTING MULTIPLE PAGES — For more
information, see "Print Media Guidelines for the Paper Support" on page 34.
MAKE SURE THE PAPER IS NOT WRINKLED, TORN OR DAMAGED.
MAKE SURE THE PAPER GUIDES REST AGAINST THE LEFT AND RIGHT EDGES AND
BOTTOM OF THE PAPER.