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110 Troubleshooting
Cache Data Lost Error Message
Error Message: Cache data was lost, but the controller has
recovered. This could be due to the fact that your
controller had protected cache after an unexpected
power loss and your system was without power longer
than the battery backup time. Press any key to
continue or 'C' to load the configuration utility.
Probable Cause: This message is displayed under the following conditions:
• The adapter detects that the cache in the controller cache has not yet been
written to the disk subsystem.
• The controller detects an Error-Correcting Code (ECC) error while
performing its cache checking routine during initialization.
• The controller discards the cache rather than sending it to the disk
subsystem because the data integrity cannot be guaranteed.
Corrective Action: To resolve this issue, allow the battery to charge fully. If
the problem persists, the battery or adapter DIMM might be faulty; contact
Dell Technical Support.
Missing Disks in Virtual Disk Error Message
Error Message: The following virtual disks have missing
disks: (x). If you proceed (or load the configuration
utility), these virtual disks will be marked OFFLINE
and will be inaccessible. Please check your cables and
ensure all disks are present. Press any key to
continue, or 'C' to load the configuration utility.
Probable Cause: The message indicates that some configured disks were
removed. If the disks were not removed, they are no longer accessible. The
SAS cables for your system might be improperly connected.
Corrective Action: Check the cable connections and fix any issues. Restart
the system. If there are no cable problems, press any key or <C> to continue.