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Chapter 3: Troubleshooting
42
Networks
You cannot connect to your company network
Every network is unique. Contact your
company computer department or network
administrator for help. For more information
about setting up a network in your home.
Optical disc drives
The computer does not recognize a disc or the
CD or DVD drive
• Make sure that the disc label is facing up,
then try again.
• Try a different disc. Occasionally discs are
flawed or become scratched and cannot
be read by the disc drive.
• If you are trying to play a DVD, make sure
that you have a DVD drive.
• Your computer may be experiencing
some temporary memory problems. Shut
down and restart your computer.
• Some music CDs have copy protection
software. You may not be able to play
these CDs on your computer.
• Clean the disc.
• Restart your computer, then enter the
BIOS Setup utility by pressing and
holding F1 while your computer restarts.
Make sure that the IDE controllers are
enabled.
• Make sure that the drive is configured
correctly by following the instructions in
the drive documentation.
• Reinstall the device driver.
Help
For more information about network troubleshooting, click
Start, then click Help and Support. Type network troubleshooting in the
Search box, then press E
NTER.