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The printer is on but will not print
• Check the cable between the printer and
your computer. Make sure that it is
connected to the correct port.
• Make sure that the printer is online.
Many printers have an online/offline
button that you may need to press so the
printer can start printing. Press the
button to put the printer online.
• Check the cable for bent or broken pins.
• If the printer you want to print to is not
the default printer, make sure that you
have selected it in the printer setup.
To set a default printer:
1 Click Start, then click Control Panel.
The
Control Panel
window opens. If
your Control Panel is in Category
View, click Printers and Other
Hardware.
2 Click/Double-click the Printers and
Faxes icon. The
Printers and Faxes
window opens.
3 Right-click the printer you want to be
the default printer, then click Set as
Default Printer.
• Reinstall the printer driver. See the guide
that came with your printer for
instructions on installing the printer
driver.
You see a “Printer queue is full” error message
• Make sure that the printer is not set to
work offline.
To make sure that the printer is not set
to work offline:
1 Click Start, then click Control Panel.
The
Control Panel
window opens. If
your Control Panel is in Category
View, click Printers and Other
Hardware.
2 Click/Double-click the Printers and
Faxes icon. The
Printers and Faxes
window opens.