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Chapter 3: Troubleshooting
44
Passwords
Your computer does not accept your password
• Make sure that CAPS LOCK is turned off,
then retype the password.
Power
Your computer will not turn on
• Make sure that the power cord is
connected to an AC power source and to
your computer, and that your computer
is turned on.
• If your computer is plugged into a surge
protector, make sure that the surge
protector is connected securely to an
electrical outlet, turned on, and working
correctly. To test the outlet, plug a
working device, such as a lamp, into the
outlet and turn it on.
• Make sure that the power cord is free
from cuts or damage. Replace any
damaged cables.
Printer
The printer will not turn on
• Make sure that the printer is online.
Many printers have an online/offline
button that you may need to press.
• Make sure that the power cable is
plugged into an AC power source.