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Solving Problems 41
Problems and Solutions
Here are some troubleshooting tips if you’re having trouble setting up your scanner,
scanning, or getting the quality you want from your scans.
Scanner Problems
The READY light doesn’t come on
or flashes.
■ The READY light flashes when
scanning is in progress. If you are
scanning a large file, wait for
scanning to finish.
■ Make sure the scanner power cord
is securely plugged into the
scanner and the power outlet, and
that the scanner is on. If the
scanner was unplugged or off,
restart your computer before trying
to scan.
■ Check that the power outlet is
working and provides sufficient
power for the scanner.
■ If you’re using a transparency unit
or automatic document feeder and
both the READY and ERROR
lights are off, make sure your
installed option is closed (lying flat
against the scanner). Reconnect
your unit to the OPTION
connector on the back of the
scanner.
■ Make sure your automatic
document feeder isn’t out of paper
and doesn’t have a paper jam.
■ Make sure you removed the
shipping screw from the hole labeled
CLAMP in your transparency unit.
■ Make sure the SCSI ID is set
between 1 and 6. If you reset the
SCSI ID switch on the back of the
scanner, turn the scanner off and
then on again. Then restart your
computer.
You see an error message that there is
no response from the scanner, or that
you can’t start EPSON Scan.
■ Check your cable connections. If
your cable is securely connected to
both the scanner and computer, try
another cable, then restart your
computer.
■ Make sure your scanner is on. If it
was off, turn the scanner on first,
then restart your computer before
you try to scan.
1680.book Page 41 Wednesday, April 9, 2003 4:09 PM