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Troubleshooting
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f The image and sound for movies in Network Presentation are not displayed, or the image is slow to appear
f PowerPoint slide show does not work in Network Presentation
f The screen is not updated when Office applications are used with Network Presentation
f Cannot specify files with EMP SlideMaker2
Check Remedy
Did you try to play back movies with Media Player or
try to operate the screen saver preview?
Depending on the computer, the movie play back screen in Media Player may not be displayed, and the
screen saver preview may not be displayed normally.
Is WEP encryption effective, or are multiple projectors
connected?
The display speed decreases when WEP encryption is effective or multiple projectors are connected.
Is DHCP effective for wireless LAN access point mode
or wired LAN?
When DHCP is set in Advanced Connection Mode or wired LAN connection, if a DHCP server that can be
connected to is not found, it takes time to enter EasyMP standby status.
Was EMP NS Connection started while a movie was
playing, or were the resolution and colour number
changed?
When playing back movies, start EMP NS Connection first before starting play back. If EMP NS Connection
is started during movie play back and the display screen resolution and colour number are changed, in this
case move the movie playback window, minimize it, or resize it and so on.
Is wireless LAN 802.11g/b being used in "Quick
Connection Mode"?
Depending on the electromagnetic wave environment, there are times when the image and sound for movies
may stop. When using the movie sending function, use "Advanced Connection Mode" or wireless LAN
802.11a in "Quick Connection Mode".
Check Remedy
Was EMP NS Connection started while PowerPoint
was starting?
When connecting with Network Presentation, makes sure you close PowerPoint first. Slide show might not
run if connecting while it is started.
Check Remedy
Is the mouse moved continuously? When you stop moving the mouse cursor, the screen is updated. If the screen does not update quickly, stop
moving the mouse cursor.
Check Remedy
Is a PowerPoint file (.ppt) with a PowerPoint 95/97
format being used?
Files created with PowerPoint 95/97 and files saved in PowerPoint 95/97 format cannot be edited with EMP
SlideMaker2. You can use after saving with PowerPoint 2000/2002/2003. s p.56
If a PowerPoint file (.ppt) cannot be included in a
scenario, or it cannot be displayed as a thumbnail, is
the Microsoft Office JPEG converter installed?
Install the JPEG converter. See the Microsoft Office User’s Guide for details on installing the JPEG converter.
For Macintosh
For Windows