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Maintaining Your Printer
Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the red
b
error light is
off. (If the red light is flashing or on, you may need to replace the ink cartridge;
see page 35 for details.)
2. Windows: Right-click the printer icon on your taskbar (in the lower right
corner of your screen). Select
Head Cleaning
.
Macintosh OS 8.6 to 9.x: Choose
File > Page Setup
or
Print
. Click the
Utility button, then click the
Head Cleaning
button.
Macintosh OS X: Open the
Applications
folder and select
EPSON Printer
Utility
. Select
SP820 Series
in the printer list, click
OK
, and select
Head
Cleaning
.
3. Follow the instructions on the screen to
clean the print head.
Cleaning takes about 30 seconds, during
which the printer makes some noise
and the green
P power light flashes.
4. When the green
P power
light stops flashing, make sure paper is loaded in the
printer and click
Print nozzle check pattern
. Then click
Print
. The nozzle check
pattern prints (see the next section for details).
5. If the nozzle check pattern has no gaps or lines, click
Finish
.
If the pattern has white lines, click
Clean
to clean the print head again.
If you don’t see any improvement after cleaning three or four times, check the
solutions beginning on page 48. You can also turn the printer off and wait
overnight—this allows any dried ink to soften—and then try cleaning the print
head again.
Caution: Never turn off the printer while
the green P power light is flashing, unless
the printer hasn’t moved or made noise
for more than 5 minutes.