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Before you call, please have the following information ready:
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Product name (EPSON Stylus Photo 820)
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Product serial number (located on the back of the printer and on its box)
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Proof of purchase (such as a store receipt) and date of purchase
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Computer configuration and operating system version
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Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from the EPSON
Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada,
please call (800) 463-7766 for dealer referral.
If you need help with ArcSoft PhotoImpression, use this information:
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Web site: www.arcsoft.com/techmain.htm
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E-mail: support@arcsoft.com
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Telephone: (510) 440-9901, 8:30 AM to 5:30 PM Pacific Standard Time, Monday
through Friday