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Solving Problems
Paper Problems
Paper doesn’t feed correctly or
jams in the printer.
■
If paper doesn’t feed, remove it
from the sheet feeder. Fan the
edges of the sheets, reload them
against the right edge (beneath
the tab), then slide the left edge
guide to fit lightly against the
paper.
■
If paper jams, press the
b
maintenance button to clear
the jam. If necessary, open the
cover and remove any jammed
or torn pieces. Load new paper
and press the
b
maintenance
button.
Paper doesn’t eject fully or is
wrinkled.
■
If the paper doesn’t eject fully,
you may have set the wrong
paper size. Press the
b
maintenance button to eject
the paper, then select the correct
paper size.
■
If it’s wrinkled when it ejects,
the paper may be damp or too
thin. Load new paper.
Miscellaneous
Problems
The image is inverted, as if viewed
in a mirror.
Turn off
Mirror Image
(Windows)
or
Flip Horizontal
(Macintosh) in
the printer software, or the mirror
setting in your program. (If you’re
printing on EPSON Iron-On
Transfer Paper, the image should be
inverted.)
The printer prints blank pages.
■
Make sure your printer is
selected in the Print window, or
the Macintosh Chooser or Print
Center.
■
Clean the print head; see
page 33 for instructions.
You see incorrect characters.
■
Make sure the interface cable is
securely connected at both ends
and meets the system
requirements on page 63.
■
Make sure your printer is
selected in the Print window, or
the Macintosh Chooser or Print
Center.
■
If you’re using a switch box or
USB hub with your printer,
connect the printer directly to
your computer instead.