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Solving Problems
47
Printer Problems
Only the
green
P power light is
on, but nothing prints.
■
Make sure the interface cable is
securely connected at both ends
and meets the system
requirements on page 63.
■
Run a printer check as described
on page 45. If the test page
prints, make sure your software
is installed correctly.
■
If you’re printing on a network,
you need to set up your printer
for network printing, as
described in your on-screen
Reference Guide.
The printer sounds as though it is
printing, but nothing prints.
■
The print head nozzles may
need cleaning; see page 33 for
instructions.
■
The printer won’t operate
properly if it’s tilted or at an
angle. Place it on a flat, stable
surface.
Your printer makes noise when
you turn it on or after it has been
sitting for awhile.
Your printer is performing routine
maintenance.
Printing is too slow.
Make sure your system meets the
requirements listed on page 63. If
you’re printing a high-resolution
image, you need more than the
minimum requirements. You may
also need to:
■
Clear space on your hard drive
or run a defragmentation utility.
■
Close open programs that
you’re not using.
■
Increase your system’s memory
(RAM).
For the fastest printing, try these
tips:
■
Select
Draft
as the Quality Type
(Windows) or set the
Quality/Speed slider to
Speed
(Macintosh).
■
In the Advanced window, turn
MicroWeave
®
off (Macintosh
only) and turn
High Speed
on.
■
If your printer is connected to a
USB hub, disconnect any
unused USB devices.
■
If you’re using the parallel port,
enable ECP/DMA mode on
your computer’s parallel port.
See your computer
documentation or the
manufacturer for instructions.