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82 Solving Problems
Solving Password Problems
You have forgotten the password.
■ Write down the request code that appears in the Password Protect
Release screen and contact EPSON. See “Where To Get Help”
on page 83.
■ If you turned on the password protect feature before setting the
password and no password was set before, try using the default
password:
0000.
You don’t have the remote control.
You must have the remote control to enter the password. If necessary,
you can purchase a replacement remote control from EPSON (part
number: V12H007T13).
Solving Problems with the Remote
Control
The projector doesn’t respond to remote control commands.
■ Make sure the tape has been removed from the battery tray as
described on page 40.
■ Make sure you are within 20 feet of the projector, and within
range of the projector’s front or back sensor (approximately 30° to
the left or right and 15° above or below).
■ The remote control battery may not be installed correctly or may
be low on power. Change the battery as described on page 44.
■ Dim the room lights and turn off any fluorescents. Make sure the
projector is not in direct sunlight. Strong lighting, especially
fluorescent lights, may affect the projector’s infrared receivers.
■ Turn off any nearby equipment that emits infrared energy, such
as a radiant room heater.