84 Solving Problems
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your Start Here kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM to 6 PM,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday
through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday
through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (EPSON PowerLite 54c or PowerLite 74c)
■ Product serial number (located on the bottom of the projector)
■ Computer or video configuration
■ Description of the problem
You can purchase screens, carrying cases, or other accessories
from EPSON at (800) 873-7766 or by visiting the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral
.