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Diagnosing Printer Problems 63
Running a Printer Check
You can run a printer check to determine whether a problem comes from the
printer or some other source.
1. Turn off your printer and computer.
2. Disconnect the printer’s USB cable.
3. Load letter-size paper in the printer.
4. Hold down the ) paper button, then press and release the P power button.
When printing starts, release the ) paper button.
5. A nozzle check pattern prints. (If the pattern has gaps, you need to clean the
print head as described on page 49.)
Red H ink and red
) paper lights flash
alternately
The CD/DVD tray guide was left open when you turned on
the printer or when printing on paper. Close the CD/DVD
tray guide.
Green P power light is
off; red ) paper and
red H ink lights flashing
Paper may be blocking movement of the print head. Turn
off the printer, then open the cover and remove any
jammed paper or other foreign objects. Turn the printer
back on again. If the lights are still flashing, contact your
dealer or EPSON as described on page 73.
The printer may have an internal error. Turn off the printer,
wait a few seconds, then turn it on again. If the lights are
still flashing, contact your dealer or EPSON as described
on page 73.
Lights Explanation