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Where To Get Help 73
Where To Get Help
EPSON provides technical assistance 24 hours a day through the electronic
support services and automated telephone services listed below:
To speak to a technical support representative, dial:
■ U.S.: (562) 276-7296, 6 am to 8 pm, Pacific Time, Monday through Friday
and 7 am to 4 pm, Saturday.
■ Canada: (905) 709-2567, 6 am to 6 pm, Pacific Time, Monday through
Friday.
Toll or long distance charges may apply.
Please have the following information ready:
■ Product name (EPSON Stylus Photo R200)
■ Product serial number (located on the back of the printer and on its box)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration and operating system version
■ Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from the EPSON
Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In
Canada, please call (800) 463-7766 for dealer referral.
Service Access
World Wide Web From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can
download drivers and other files, look at product
documentation, access troubleshooting information,
and receive technical advice through e-mail.
Automated Telephone
Services
A variety of automated help services are available 24
hours a day, seven days a week. To use these
services, you must have a touch tone telephone and
call (800) 922-8911. Your EPSON SoundAdvice
SM
code is 70510. Use this code to quickly select the
EPSON Stylus Photo R200 Series printer in
SoundAdvice.