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Chapter 5
Solving Problems
This chapter explains how to interpret the signals from your scanner’s lights, and gives
you basic steps for diagnosing and solving scanner problems. It also tells you how to
uninstall your software and how to contact Epson.
See “Diagnosing Scanner Problems” in the next section to determine what the cause
of your scanner problem might be. Then see these sections for solutions:
■ Scanner Problems
■ Software Problems
■ Quality Problems
■ Uninstalling and Reinstalling EPSON Scan
■ Where To Get Help
Tip: It’s a good idea to check Epson’s support web site periodically for possible
updates to your scanner software. Visit http://support.epson.com and check to
see if there is new software available, free of charge, for downloading to your
computer. Download instructions are posted for your convenience.