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Troubleshooting
Switching between the cut-sheet feeder and the
push tractor does not work properly
Using the pull tractor with the push tractor,
continuous paper does not feed properly
One page of printing has spread to two pages.
Your application software settings may be incorrect. Check that the
page-length setting and lines-per-page setting in your application
software are correct.
The desired paper type does not load.
The paper-release lever may not be in the proper position. Pull the lever
forward to load continuous paper or push the lever back to load single
sheets.
Paper feed is crooked or the paper jams.
The pull tractor and push tractor sprockets are not aligned correctly.
When using both tractors, be sure that the sprockets on both are
positioned evenly.
The paper may have too much slack. Adjust the position of the
sprockets to take up any slack along the width of the paper. Remove
slack lengthwise by rotating the paper-feed knob.
The paper may be caught on the edge guides. Make sure that the paper
guide is installed over the paper and that the edge guides are
positioned correctly.