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Solving Problems 93
■ If you’re running Windows 98SE or Me, you may need to install
USB drivers from your Windows CD-ROM. After you install the
drivers, restart both the computer and the projector to
resynchronize the setup.
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website for solutions to common problems with
the PowerLite S5, PowerLite S5+, or PowerLite 77c. You can
download utilities and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Visit http://www.presentersonline.com to access tips, templates, and
training for developing successful presentations.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it’s free.
This service is available 6 am to 6 pm, Pacific Time, Monday through
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday
through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday
through Friday
Toll or long distance charges may apply.