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Troubleshooting
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Is the Network Configuration screen from the
Configuration menu displayed on the projector?
When the Network Configuration screen is displayed on the projector, network connection for
EasyMP Network Projection is disabled. Close network settings on the projector, and return to the
LAN standby screen.
Are the computer's LAN card and the built-in LAN function
available?
Check that LAN is valid by checking Control Panel - System - Hardware in the device manager and so
on.
Is the SSID the same as that of the access point?
Quick Connection Mode
Set an SSID that is different from that of the access point. See your User’s Guide for more information.
Is the DHCP function for Wired LAN turned On?
Quick Connection Mode
Turn Off the DHCP setting for Wired LAN from the Configuration Menu. See your User’s Guide for
more information.
Was the network adapter used selected correctly with
EasyMP Network Projection?
If the computer has multiple LAN environments, it cannot connect unless the network adapter is
selected correctly. When using a computer running Windows, start EasyMP Network Projection, and
select the network adapter you are using from Set options - Switch LAN. s p.42
For Wireless LAN connection, is the Wireless LAN setting
enabled when the computer is in power save mode?
Enable the Wireless LAN.
Are there any obstacles between the access point and the
computer or projector?
For Wireless LAN
Sometimes interference prevents the projector from being found in a search. Check for any obstacles
between the access point and the computer or projector, and change their position to lessen
potential interference.
Is the computer's Wireless LAN electromagnetic wave
strength set to low?
Set the electromagnetic wave strength to maximum.
Does the Wireless LAN conform to 802.11g, 802.11b, or
802.11a?
The optional Wireless 802.11a/b/g Module is only compatible with standards 802.11g, 802.11b, and
802.11a, and not with other standards such as 802.11.
Is the firewall turned off, or has the firewall been
registered as an exception?
When you do not wish to turn off the firewall or register the firewall as an exception, make the
necessary settings to open the ports.
The ports used by EasyMP Network Projection are "3620", "3621", and "3629".
Is the network cable connected correctly?
For Wired LAN
Check that the network cable is connected correctly. Reconnect it if it is not connected or not
connected properly.
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