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38 Solving Problems
Print Quality Problems
Check here for solutions to print or copy quality problems.
If you scanned your image first and the quality problem also appears when you
view the image on your computer screen, also check for image quality solutions in
the on-screen User’s Guide.
■ Make sure the document is placed flat against the scanner glass and the
RX595 Series is not tilted or placed on an uneven surface.
■ Load the paper printable side up (usually the whiter, brighter, or glossy side).
■ Make sure your paper isn’t damp or curled.
■ Use a support sheet with special paper or load your paper one sheet at a time.
Remove sheets from the output tray so not too many collect at a time.
■ Make sure the type of paper you loaded matches the paper size and paper type
settings on the control panel (see page 10) or in your printer software
(see page 25).
■ For the best print quality, use Epson papers (see page 7) and genuine Epson
ink cartridges (see page 32).
■ If you notice light or dark bands across your printouts or they are too faint,
you may need to clean the print head. This unclogs the nozzles so they can
deliver ink properly. Run a nozzle check (see page 28) to see if the print head
needs cleaning.
■ Clean the print head (see page 29).
■ If you notice jagged vertical lines, you may need to align the print head. See
the on-screen User’s Guide for instructions.
■ The ink cartridges may be low on ink. Check your cartridge status (see
page 28) and replace cartridges, if necessary (see page 32).
■ If a dotted line appears in the image, clean the scanner glass with a soft, dry,
lint-free cloth (paper towels are not recommended), or use a small amount of
glass cleaner on a soft cloth, if necessary. Do not spray glass cleaner directly
on the glass.