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Solving Problems 41
Solving Problems
Check the status of the printer lights to diagnose the cause of most problems (see
below), or check the solutions beginning on page 43 for more information.
Open your on-screen Epson Information Center for detailed help and easy access to
Epson’s support website, FAQs, paper and ink purchasing, and Reference Guide.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website
for free updates to your Epson Stylus Photo R1900 Series
software. Open your on-screen Epson Information Center and
select
Download the Latest Software or visit Epson’s support
website at epson.com/support (U.S.) or epson.ca (Canada).
With Windows, you can select
Driver Update on the Maintenance tab in the
printer settings window. You can also click
Start or , select Programs or All
Programs
, select EPSON, and click EPSON Stylus Photo R1900 Series
Driver Update.
Checking the Printer Lights
Check the status of the printer lights to solve the most common problems.
Light status Problem and solution
I paper on Paper may be out or multiple sheets may have fed into
the sheet feeder. Load paper, if necessary (see page 6),
and press the I paper button.
Roll paper or canvas media may be out. See page 10 to
load roll paper.
The CD/DVD tray may not be inserted. See page 31 to
load a CD or DVD.