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ESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0)
41
Resolving problems with the Card Jams
If a card becomes jammed inside the Printer, remove it through the following steps:
Step Procedure
1 Leave the power ON and open the Printer’s Top Cover by gently grasping the
front sides of the Cover and lifting upward. (Note: The Cover will tilt open from
front-to-back.)
2 a. Open the Printhead Assembly by gently pulling up on the assembly’s
Release Tab and lifting upward.
b. Allow the assembly to swing completely open.
3 Remove the Ribbon.
4
a. Press the On/Cancel button to advance the card.
b. Press the on-line button to reverse the card.
5 a. Once the card is cleared, re-install the Ribbon and close the Printhead
Assembly and Top Cover.
b. If the on-line light is flashing, press and release it. (Note: The Printer will
save the print information and resume printing with a new card.)
c. Remember, both the On/Cancel and on-line lights must be ON solid in order
to print.