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LifeBook S7000 Notebook
TROUBLESHOOTING TABLE
Problem Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 56
DVD/CD-ROM Drive Problems. . . . . . . . . . . . . page 56
Port Replicator Problems. . . . . . . . . . . . . . . . . . . page 57
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 57
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 57
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 58
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 58
Problem Page
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 58
Parallel, Serial and USB Device Problems . . . . . page 58
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 59
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 59
Shutdown and Startup Problems . . . . . . . . . . . . page 61
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 62
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 63
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low. Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 29 for more information)
Software driver is not
configured correctly.
Refer to your application and operating system
documentation for help.
The speakers have been muted
using the Volume icon in the
system tray.
Click on the Volume icon in the tool tray on the
bottom right of the screen. (It looks like a speaker).
If the Mute box is checked, click on it to uncheck it.
DVD/CD-RW/CD-ROM Drive Problems
LifeBook notebook fails to
recognize DVD/CD-RW/
CD-ROM’s.
Protective sheet is still in the
DVD/CD-RW/CD-ROM
drive tray.
Replace DVD/CD-RW/CD-ROM in tray.
DVD/CD-RW/CD-ROM is
not pushed down onto raised
center circle of the drive.
Open DVD/CD-RW/CD-ROM tray and re-install
DVD/CD-RW/CD-ROM properly.
DVD/CD-RW/CD-ROM tray
is not latched shut.
Push on the front of the DVD/CD-RW/CD-ROM
tray until it latches.
Incorrect DVD Player or no
DVD Player software is
installed.
Install DVD Player software. (See “Media Player
Software” on page 39 for more information.)
Wrong drive designator was
used for DVD/CD-RW/CD-
ROM in the application.
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Note that the drive designation can be changed with
the Disk Management tool located at Administrative
Tools -> Computer Managenment.
S Series.book Page 56 Thursday, February 19, 2004 4:52 PM