Gateway E3400 Personal Computer User Manual


 
Hard drive problems 85
Hard drive problems
The SCSI drive is not recognized by the system.
The IDE drive is not recognized by the system.
Probable Cause Solution
The SCSI bus is not properly
terminated.
Make sure the last device on the SCSI chain
is properly terminated.
The drive is configured with a
conflicting SCSI address.
Change the devices SCSI address to one that
is not currently being used by the system.
Thecables are not connected
correctly.
Open the system and check the cable
connections.
Probable Cause Solution
The primary IDE device may
be configured incorrectly.
Restart your computer, then press F1 to enter
the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Primary IDE
Master to Auto.
The drive may not be
configured properly.
Consult the hard drive users guide for
instructions on how to configure the drive.
The drive cables are not
connected properly.
Open the system and check all cables
connected to the controller card.
The drive controller is not
seated properly.
Open the system and reseat the drive
controller.
Important Some systems do not have IDE controller cards because
the IDE controller is built into the system board.
05957.book Page 85 Monday, May 8, 2000 10:09 AM