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92 Troubleshooting
System problems
The system will not start up.
The system is non-responsive.
The keyboard does not work.
Probable Cause Solution
The system is not connected
to an AC outlet.
Check the power cable(s) and make sure of
the connection to an AC power source.
The voltage selection switch
is not set correctly.
Make sure the voltage selection switch is set
to the correct power source.
Probable Cause Solution
An error occurs during an
application or your system
may be out of memory.
Restart your computer by pressing the reset
button. If the system is still non-responsive,
press and hold in the power button for 4
seconds to turn the system off. Turn the
system back on and follow the onscreen
instructions.
Probable Cause Solution
A key was depressed while
the system was starting up.
Clear the sticking key, then turn off the system,
wait for a few seconds, then turn the system
back on.
The keyboard is not plugged
in or connected properly.
Check the cable. Make sure it is plugged in
correctly.
Something spilled into the
keyboard.
Turn off the system. Turn the keyboard upside
down to let it dry before using the keyboard
again.
The keyboard is defective. Try a keyboard you know is working.
05957.book Page 92 Monday, May 8, 2000 10:09 AM