Gateway E3400 Personal Computer User Manual


 
86 Troubleshooting
Memory/processor problems
Memory errors were detected during system start up.
A new processor is not recognized by the system.
Probable Cause Solution
Memory was added or
removed, and the new
configuration was not saved
in the BIOS Setup utility.
Enter the BIOS Setup utility and save the new
memory configuration.
The memory was installed
incorrectly.
Check the memory for proper seating and
orientation. Reseat if necessary.
A memory chip is faulty. Replace the card on which the faulty chip
resides. Third-party diagnostic programs can
helpdetermine whichchip ormemorysegment
is failing.
Probable Cause Solution
The processor was installed
incorrectly.
Check the installation. Make sure the
processor is fully seated in its socket. Reseat
if necessary. The processor should be
recognized automatically if it was installed
correctly.
The processor speed was not
set correctly in the BIOS
Setup utility configuration
mode.
If your system BIOS lets you select the
processor speed, make sure you have
selected the correct speed.
05957.book Page 86 Monday, May 8, 2000 10:09 AM