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CHAPTER 6: Troubleshooting
92
3 Right-click the printer you want to be the default
printer, then click Set as Default Printer.
• Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.
You see a “Printer queue is full” error message
• Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1 Click (Start), then click Control Panel. The
Control Panel window opens.
2 Click Hardware and Sound, then click the Printers
category. The Printers window opens.
3 Right-click the printer you want to use. If the menu
shows a check mark next to Use Printer Offline,
click Use Printer Offline to clear the check mark.
• Wait until files have been printed before sending
additional files to the printer.
• If you print large files or many files at one time, you may
want to add additional memory to the printer. See the
printer documentation for instructions for adding
additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most
printers have an online/offline button that you need to press
after adding paper.
Help
For more information about printer troubleshooting, click Start, then click
Help and Support. Type the phrase printer troubleshooter in the Search
Help box, then press E
NTER.
8512418.book Page 92 Friday, May 11, 2007 11:44 AM