Gateway GM5688E Personal Computer User Manual


 
CHAPTER 6: Troubleshooting
102
2 On the left side of the window, click Create a restore
point or change settings, then click Next. The System
Properties dialog box opens to the System Protection tab.
3 Click Create. The Create a restore point dialog box opens.
4 Type a description for the restore point (such as the date
and time), then click Create. The restore point is created.
5 Click OK.
Recovering your system to its factory condition
If your computer’s problems are not solved by any of the other
recovery options, you may need to recover its hard drive to its
factory condition. This process is called a factory recovery.
Caution
A complete factory recovery deletes everything on your hard drive, then
reinstalls Windows and any pre-installed software and device drivers. If you can
access important files on your hard drive, back them up now.
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