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Aug 01 Genicom Publication No. GEG-99126
GENICOM LN45 and Intelliprint mL450 User Guide 6-5
Toner smears when rubbed Print media is moist Remove moist media and load new dry
media. See See ”Chapter 5 Printer
Consumables, Cleaning and Maintenance” .
Print media is outside
recommended specifications
Use recommended print media. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
Black page EP cartridge is old or
damaged.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
High-voltage power supply
may be defective
See ”Appendix E GENICOM Customer
Support and Part Numbers” to arrange for a
technical support or service or repair call.
Blank page Sealing tape of EP cartridge
not pulled out.
Pull out sealing tape. SeeSee ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Printer feeds two or more
sheets at a time
Avoice adding paper to a nearly full stack.
See ”Chapter 5 Printer Consumables,
Cleaning and Maintenance” .
EP cartridge is old or
damaged.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Toner in EP cartridge is low.
High-voltage power supply
may be defective
See ”Appendix E GENICOM Customer
Support and Part Numbers” to arrange for a
technical support or service or repair call.
Partial blanks Print media is moist Remove moist media and load new dry
media. See ”Chapter 5 Printer
Consumables, Cleaning and Maintenance” .
Print media is outside
recommended specifications
Use recommended print media. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
Sealing tape of EP cartridge
not pulled out.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
DESCRIPTION POSSIBLE
CAUSE
REQUIRED
ACTION