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Chapter 6
Troubleshooting
The Harmony 802.11a network adapters are designed to be very easy to install and
operate. However, if you experience any difficulties, use the information in this
chapter to help diagnose and solve the problem. If you still cannot resolve the
problem, contact Proxim Technical Support as described in Appendix B, “Technical
Support and Training,” on page 71.
How to Obtain Help with Your LAN Installation
If you require assistance to install your LAN, Proxim can put you in touch with an
802.11a reseller in your area. The reseller is an expert in the design, installation, and
maintenance of LANs and will be able to examine your needs and recommend the
most cost-effective solution for your LAN whether you are installing a new LAN or
adding on to an existing one. For the location of the Harmony reseller nearest you,
contact Proxim at 1-800-229-1630 or 1-408-731-2700 and ask for the Sales
Department.
Common Installation Problems
Chapter 2 describes how to install a Harmony 802.11a network adapter in a computer
running Windows 98 Second Edition (SE), Windows Millennium Edition (ME),
Windows 2000, Windows XP, or Windows NT. This section provides suggestions to
resolve some of the common installation problems with a Harmony 802.11a network
adapter.