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Common Macintosh problems
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Problems in the Chooser
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Printing errors
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USB problems
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OS X problems
Problems in the Chooser
Symptom Possible cause Solution
LaserWriter icon does not
appear in the Chooser.
(HP LaserJet 1320 series
printer)
Software not installed correctly. The LaserWriter 8 driver should
be present as a part of the
Mac OS. Make sure that the
LaserWriter driver is in the
Extensions folder within the
systems folder. If not, install the
LaserWriter driver from your
Mac OS CD.
The HP LaserJet printer driver
icon does not appear in the
Chooser.
(HP LaserJet 1160 printer)
The software was not installed
properly.
Reinstall the software.
Printer name does not appear
in the printer list.
Make sure the cables are
connected correctly, the printer
is on, and the Ready light is on.
Verify that the printer driver is
installed.
Make sure the correct printer
driver has been selected in the
Chooser.
Use the HP LaserJet driver for
the HP LaserJet 1160 printer.
Use the LaserWriter 8 driver for
the HP LaserJet 1320 series
printer.
The printer driver does not
automatically set up your
selected printer even though
you clicked Auto Setup in the
Chooser.
(HP LaserJet 1320 series
printer)
Reinstall the printer software.
Select an alternate PPD.
ENWW Common Macintosh problems 93