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110 Chapter 4 Problem Solving
EN
Common Macintosh Problems
Macintosh Problems
Symptom Possible Cause Solution
Problems in the Chooser
Printer driver icon does not
appear in the Chooser.
Software not installed
correctly.
The LaserWriter driver should be
present as a part of the Mac OS.
Make sure that the LaserWriter driver
is in the Extensions folder within the
systems folder. If not, install the
LaserWriter driver component from
the installation CD.
Make sure you are using a high-
quality cable.
Make sure the printer is on the correct
network. Select the Network or
AppleTalk Control Panel from Control
Panels in the Apple menu and then
choose the correct network.
Printer name does not
appear in the “Select a
PostScript Printer” box in
the Chooser.
Make sure the cables are connected
correctly, the printer is on, and the
Ready (front) light is on.
Make sure the correct printer driver
has been selected in the Chooser.
If the printer resides on a network with
multiple zones, make sure the correct
zone is selected in the “AppleTalk
Zones” box in the Chooser.