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3Com provides easy access to technical support information through a
variety of services. This appendix contains the following sections:
■
Online Technical Services
■
Support From Your Network Supplier
■
Support From 3Com Corporation
■
Returning Products for Repair
■
Accessing the 3Com ISD MIB
■
Contacting 3Com ISD Technical Publications
Online Technical
Services
3Com offers worldwide product support 7 days a week, 24 hours a day,
through the following online systems:
■
3Com Bulletin Board Service (3ComBBS)
■
World Wide Web site
■
3ComForum on CompuServe®
■
3ComFacts
SM
automated fax service
3Com Bulletin
Board Service
3ComBBS contains patches, software, and drivers for all 3Com products, as
well as technical articles. This service is available through a modem or ISDN
7 days a week, 24 hours a day.