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HP IP Console Switch User Guide 8-1
HP CONFIDENTIAL
Writer: Amy L. Laffitte File Name: i-ch8 Troubleshooting.doc
Codename: Eagle Part Number: 263924-002 Last Saved On: 3/18/03 11:01 AM
8
Troubleshooting
Table 8-1: Troubleshooting
Problem Solution
The local user cannot view the IP Console
Switch on-screen copyright notice.
• Be sure that the power source is valid.
• Be sure that the cables are connected
properly.
• Be sure that the monitor is valid.
IP Console Switch on-screen copyright notice is
distorted.
• Be sure that the power source is valid.
• Be sure that the cables are connected
properly.
• Be sure that the monitor is valid.
Local user cannot view OSD flag. Check the preferences selected in the OSD to
determine if the local port display has been
disabled or set to time out. If the preferences
are set to not display the flag, or to have the flag
time out, then the OSD flag does not display.
Local user cannot activate and/or view the OSD,
and the flag disappears.
• Be sure that the local port keyboard is
connected properly.
• Be sure that the keyboard is valid.
The OSD is distorted or not readable on the
local port video display.
Be sure that the monitor supports the refresh
rate to which target server is set.
continued