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If the error message shows an error code, press the Power button to turn off the device,
and then turn it on again. In most situations, this action solves the problem. If the message
persists, your device might need service. For more information, see
Solve a problem.
Critical error messages
Critical error messages inform you of a device failure. Some of these messages can be
cleared by pressing the Power button to turn off the device, and then turning it on again.
If a critical error persists, service is required. For more information, see
Solve a
problem.
Finding the device model number
In addition to the model name that appears on the front of the device, this device has a
specific model number. You can use this number to help determine which supplies or
accessories are available for your product, as well as when obtaining support.
The model number is printed on a label located inside the device, near the ink cartridges
area.
Select print media
The device is designed to work well with most types of office media. It is best to test a
variety of print media types before buying large quantities. Use HP media for optimum
print quality. Visit the HP Web site at
www.hp.com for more information about HP media.
HP recommends plain papers with the ColorLok logo for printing
and copying of everyday documents. All papers with the ColorLok
logo are independently tested to meet high standards of reliability
and print quality, and produce documents with crisp, vivid color,
bolder blacks & dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes
from major paper manufacturers.
This section contains the following topics:
•
Recommended papers for printing and copying
•
Recommended papers for photo printing
•
Tips for selecting and using media
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
Select print media 15