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Service Calibrations
5-36
HP DesignJet 5000 Series Printers Service Manual
Calibration Error: 4002 (Service)
Problem
Description:
Firmware error.
Corrective Action: Try the following:
n Power the Printer OFF and ON again using the Power Switch at
the back of the Printer and retry the calibration.
n Download the latest Firmware ⇒ Page 9-12.
Calibration Error: 4003 (Service)
Problem
Description:
Line Detection Error.
Corrective Action: Try the following:
n Check the Lens is clean.
n Replace the Lens Cover Assembly ⇒ Page 9-5.
n Download the Firmware ⇒ Page 9-12.
Calibration Error: 4004 (Service)
Problem
Description:
Firmware Error.
Corrective Action: Use full Printer width media.
Try the following:
n Verify the Black Printhead status and perform Recovery ⇒ Page
6-15.
n Replace Black Printhead.
n Download the Firmware ⇒ Page 9-12.
Calibration Error: 4005 (Service)
Problem
Description:
Firmware error.
Corrective Action: Try the following:
n Power the Printer OFF and ON again using the Power Switch at
the back of the Printer and retry the calibration.
n Download the latest Firmware ⇒ Page 9-12.