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Print Quality
6-21
HP DesignJet 5000 Series Printers Service Manual
Media
Always make sure that the customer is using the appropriate media
for the required image and that it is consistent with the software
application being used. To ensure color accuracy and print-quality
performance of the Printer, only media types that have been
certified for the Printer should be used. Use of non-HP media or HP
media not certified for the Printer may significantly reduce the color
and print quality of the required images. For details of HP media,
refer to the User’s Guide or the Media Guide for the HP
Designjet Printers.
NOTE To have accurate colors, the media settings must match the type
of media loaded in the Printer.
If the customer is using non-HP media with HP drivers, the
colors in the required print may not be accurate. Advise the
customer to use HP media to improve the accuracy of the colors.
Printed surface smearing roll
As the media is printed and the image is coming out from the
Printer, the natural curl of the media causes it to rub against the roll
of media installed in the Printer. This causes image smearing. In
addition to this, if the exiting media sticks against the roll, because
the ink is not dry or because of static (some Polyester films get
electrostatically charged) it could cause the media to reenter into the
Printer.
1 Make sure that the media deflectors are installed onto the Printer.
The increased distance between the roll and the exiting media
reduces the probability of having both surfaces being attracted (and
smears).
Warped Lines on Media
The media itself may be warped. This can happen if it has been used
or stored in an extreme environment.
1 Make sure the Environmental Conditions your Printer is operating
in are within specifications (See ⇒ Page 10-11).
2 Store all Media according to Environmental Specifications (See ⇒
Page 10-11).