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Chapter 9 Troubleshooting and FAQs
39
Make sure you’re using the correct drivers.
Make sure you’re using the drivers that come with this adapter.
Drivers that support previous versions of this adapter don’t
support this version of the adapter.
Make sure the switch port and the adapter have the
same duplex setting.
If you configured the adapter for full duplex, make sure the
switch port is also configured for full duplex. Setting the wrong
duplex mode can degrade performance, cause data loss, or
result in lost connections.
Testing the Adapter (Diagnostics)
Test the adapter by running diagnostics. For DOS or Windows
3.1, run Setup on the HP NetServer 10/100TX PCI LAN
Adapter Drivers CD. For Windows NT, run HPSet by double-
clicking the HPSet icon in the Windows Control Panel. To run
diagnostics, select the adapter and click the Diagnostics tab,
then click Run Tests. For additional information, click Help in
the HPSet window.
Frequently Asked Questions (FAQs)
Setup.exe reports the adapter is “Not enabled by BIOS.”
•
The PCI BIOS isn’t configuring the adapter correctly. See
PCI Installation Tips earlier in this guide.
The server hangs when the drivers are loaded.
•
Change the PCI BIOS interrupt settings. See PCI Installation
Tips for more information.
•
If you are using EMM386, it must be version 4.49 or newer
(this version ships with MS-DOS 6.22 or newer).
Diagnostics pass, but the connection fails or errors
occur.
•
At 100 Mbps, use Category 5 wiring and make sure the
network cable is securely attached.