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Administrative Error Messages
Chapter 11 307
key during authentication. If the principal does not have a 3DES key, the
tools attempt to negotiate a supported key type. If the tools cannot
negotiate a supported key type, the error message Service key not
available while getting initial ticket is returned.
Action
If the user is using the command-line administrator, verify that the user
does not enter an inappropriate key type during logon with the -e
switch. Because both the HP Kerberos Administrator and command-line
administrator negotiate the best key type, it is not necessary to use the
-e switch to specify a key.
To change the key type assigned to the principal, edit the principal
settings in the HP Kerberos Administrator>Password tab.You cannot
change the key type of the principal using the command-line
administrator.