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On light Resume
light
Check
Print
Cartridge
light
Paper
Type
lights
Description Solution
The print cartridge
might be defective.
1. Remove the
black print
cartridge.
2. Close the print
cartridge door.
3. Check the On
light.
•
If the On light
blinks,
replace the
tri-color print
cartridge.
•
If the On light
remains
steadily lit,
replace the
black print
cartridge.
On Blinking Blinking 1 On,
1 Off
The print carriage is
stalled.
Open the print
cartridge door, and
check that the
carriage is not
blocked.
On Blinking Blinking Both
blinking
The control panel
overlay is not
attached or is not
attached properly.
1. Turn the HP All-
in-One off.
2. Attach the control
panel overlay
using the
instructions in the
Setup Guide.
3. Turn the HP All-
in-One back on.
Blinking Blinking Blinking Both off Scanner failure Turn the HP All-in-
One off, then on
again.
If the problem
persists, contact HP
customer support.
Blinking Blinking Blinking Both
blinking
The HP All-in-One
has a fatal error.
1. Turn the HP All-
in-One off.
2. Unplug the power
cord.
3. Wait a minute,
then plug the
power cord back
in.
4. Turn the HP All-
in-One back on.
Chapter 12
(continued)
116 Troubleshooting
Troubleshooting