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62 Care and maintenance
Troubleshooting
Paper feeding problems
Problem Solution
Paper is jammed during printing. Clear paper jam as described in Paper jams during printing
on page 51.
Paper sticks together. • Make sure you have fewer than 40 sheets in the paper
tray.
• Humid conditions may cause some paper to stick
together. Take the paper out and fan the pages and
replace.
Paper fails to feed. Remove any obstructions inside the printer.
Multiple sheets of paper feed. When loading paper, do not force the paper down into the
printer. If multiple sheets have caused a paper jam, clear the
paper jam. (see Paper jams during printing on page 51.)
Paper skews or buckles in the
paper tray.
The paper tray can hold up to 40 sheets. Make sure the
paper guides do not cause the paper to bow. When loading
paper, do not force it down into the machine.