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Service-mode functions
The following routines are available for resetting the digital sender.
Cold reset
A cold reset resets the values of permanent storage variables to factory default. Often this is necessary
for clearing the HP MFP Digital Sending Server IP address.
The following items are cleared during a cold reset:
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Embedded Jetdirect IP address
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SMTP IP address
●
LDAP IP address
●
Embedded Web server password
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All control-panel configurable items
The following items are NOT cleared during a cold reset:
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Local address book e-mail addresses
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Real-time clock (date and time)
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Page counts and maintenance counts
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Product serial number and formatter number
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Service ID
●
Event log
To perform a cold reset
1. Turn off the digital sender.
2. Turn on the digital sender.
3. Immediately after turning on the device, press and hold down the #6 key (do not wait for the
memory-count). When the three status LEDs are illuminated, release the #6 key.
4. Press the #3 key four times until the display shows COLD RESET.
5. Press the #6 key once to initiate the cold reset. The product will continue its boot-up sequence.
NVRAM initialization
The NVRAM initialization (partial) deletes the stored values in the digital sender. The following items
are preserved after a partial NVRAM initialization:
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Model number
●
Serial number
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Usage data
140 Chapter 6 Troubleshooting ENWW