Filter
Top Products
HP Customer Care
Thank you for buying an HP DeskJet printer. Because HP wants owning your printer
to be a trouble-free experience, we back your purchase with
HP Customer Care
—
award-winning service and support that includes:
HP Customer Care Online
Click your way to a quick solution!
HP Customer Care Online
is a great place
to start for answers to questions about your HP DeskJet printer—24 hours a
day, seven days a week.
If you have a modem connected to your computer and subscribe to an online
service, or have direct access to the Internet, you can obtain a wide variety of
information about your printer at the following web sites:
English: http://www.hp.com/support/home_products
French: http://www.hp.com/cposupport/fr
German: http://www.hp.com/cposupport/de
Japanese: http://www.jpn.hp.com/CPO_TC/eschome.htm
Korean: http://www.hp.co.kr/go/support
Portuguese: http://www.hp.com/cposupport/pt
Simplified Chinese: http://www.hp.com.cn/go/support
Spanish: http://www.hp.com/cposupport/es
Traditional Chinese: http://support.hp.com.tw/psd
From
HP Customer Care Online
you can link to
HP Customer Care User
Forums
and
HP Customer Care Email
.
HP Customer Care by Phone
Call us direct and connect with a service technician who specializes in your
product and who can typically answer your questions in one phone call.
(See page 47 in this
User’s Guide
for phone numbers.)
HP Customer Care Audio Tips (U.S. Only)
For fast and simple solutions to commonly asked HP DeskJet printer questions,
call our toll-free automated support line at (877) 283-4684.
Environmental Statement
Hewlett-Packard continuously improves the design
processes of HP DeskJet printers to minimize the negative
impact on the office environment and on the
communities where printers are manufactured, shipped,
and used. Hewlett-Packard has also developed processes
to minimize the negative impact of the disposal of the
printer at the end of printing life.
Reduction and Elimination
Paper Use
: The printer’s automatic/manual two-sided
printing capability reduces paper usage and the resulting
demands on natural resources. This printer is suited for
the use of recycled papers according to DIN 19 309.
Ozone
: Ozone-depleting chemicals such as CFCs have
been eliminated from Hewlett-Packard manufacturing
processes.
Recycling
Design for recycling has been incorporated into this
printer. The number of materials has been kept to a
minimum while ensuring proper functionality and
reliability. Dissimilar materials have been designed to
separate easily. Fasteners and other connections are easy
to locate, access, and remove using common tools. High
priority parts have been designed to access quickly for
efficient disassembly and repair. Plastic parts have been
primarily designed in no more than two colors to
enhance recycling options. A few small parts are colored
specifically to highlight customer access points.
Printer Packaging
: The packaging materials for this
printer have been selected to provide maximum
protection for the least cost possible, while attempting to
minimize environmental impact and facilitate recycling.
The rugged design of the HP DeskJet printer assists in
minimizing both packaging materials and damage rates.
Plastic parts
: All major plastics and plastic parts are
marked according to international standards. All plastic
parts used in the printer housing and chassis are
technically recyclable and all use a single polymer.
Product Longevity
: To ensure the longevity of your
DeskJet Printer, HP provides the following:
•
Extended Warranty - HP SupportPack provides
coverage for the HP hardware and product and all HP
supplied internal components. HP SupportPack must
be purchased by the customer within 30 days of
purchase. Contact the nearest HP dealer about this
service.
•
Spare Parts and Consumables are available for five
years after production has stopped.
•
Product Take-back - To return this product and ink
cartridges to HP at the end of its useful life, call your
local HP Sales or Service Office for instructions.
Energy Consumption
This printer was designed with energy conservation in
mind. This printer averages 4 watts in stand-by mode. Not
only does this save natural resources, but it also saves
money without affecting the high performance of this
printer. This product qualifies for the ENERGY STAR
Program (U.S. and Japan). ENERGY STAR is a voluntary
program established to encourage the development of
energy-efficient office products. ENERGY STAR is a US
registered service mark of the US EPA. As an ENERGY
STAR partner, Hewlett-Packard Company has determined
that this product meets ENERGY STAR Guidelines for
energy efficiency.
Energy consumption in off-mode
: When the
printer is off, a minimal amount of energy is still being
consumed. Energy consumption can be prevented by
turning the printer power off, then disconnecting the end
of the printer power cord from the electrical source.