3-8 Troubleshooting and Diagnostics HP OmniBook 900
Symptom Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
Keyboard
Some or all keys do
not work properly
Keyboard.
Motherboard.
BIOS IC.
Try reinserting the flex cable
in the connector on the
motherboard.
PS/2 keyboard and
mouse with Y-
adapter do not work
Check devices separately. Y-adapter.
PS/2 device.
Motherboard.
Pointing stick
General problems Check settings in Control
Panel.
Check that the pointing stick
is enabled in BIOS Setup.
Keyboard assembly.
Motherboard.
Try reinserting the flex cable
in the connector on the
motherboard.
Special TrackPoint
driver features not
working
If installed, remove
TouchPad driver support
using Add/Remove Program.
In Mouse Properties, select
the IBM TrackPoint driver
from the track-point directory
under \OmniBook\Drivers.
Keyboard assembly.
Motherboard.
Click button doesn’t
work
Touch pad.
Top case.
Motherboard.
Touch pad
General problems Check settings in Control
Panel.
Check pointing stick settings
in Control Panel. The IBM
TrackPoint driver can
redefine touch pad operation.
Check that the touch pad is
enabled in BIOS Setup.
Touch pad (or top
case).
Motherboard.
Special TouchPad
driver features not
working
If installed, remove IBM
TrackPoint support using
Add/Remove Program, then
in Mouse Properties, select
the standard PS/2 mouse.
Disable the pointing stick in
BIOS Setup, enable the
touch pad.
Run Setup.exe from the
touch-pad subdirectory under
\Omnibook\Drivers.
Touch pad (or top
case).
Motherboard.
Click button doesn’t
work
Touch pad.
Top case.
Motherboard.