HP (Hewlett-Packard) J4500 All in One Printer User Manual


 
8 Maintain and troubleshoot
This section contains the following topics:
Work with ink cartridges
Clean the device
General troubleshooting tips and resources
Solve printing problems
Poor print quality and unexpected printouts
Solve paper-feed problems
Solve scan problems
Solve copy problems
Solve fax problems
Solve wireless problems (HP Officejet J4680 only)
Troubleshoot installation issues
Clear jams
Work with ink cartridges
This section contains the following topics:
Supported ink cartridges
Handle the ink cartridges
Replace the ink cartridges
Align the ink cartridges
Clean the ink cartridges
Clean the ink cartridge contacts
Clean the area around the ink nozzles
Store printing supplies
Supported ink cartridges
The availability of ink cartridges varies by country/region. The ink cartridges might
come in different sizes.
You can find the ink cartridge number in the following places:
On the label of the ink cartridge you are replacing.
Windows: From the Toolbox, if you have bidirectional communication, click the
Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then
click Cartridge Details.
Mac OS: From the HP Printer Utility, click Supply Info from the Information and
Support panel, and then click Retail Supplies Information.
104 Maintain and troubleshoot