HP (Hewlett-Packard) HP ProLight Server Troubleshooting Guide Printer User Manual


 
Error messages 102
102-System Board Failure, DMA Test Failed
Audible Beeps: None
Possible Cause: 8237 DMA controllers, 8254 timers, and similar devices.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you
believe the system board requires replacement, contact HP Technical Support before proceeding.
Action: Contact an authorized service provider for system board replacement.
102-System Board Failure, Timer Test Failed
Audible Beeps: None
Possible Cause: 8237 DMA controllers, 8254 timers, and similar devices.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you
believe the system board requires replacement, contact HP Technical Support before proceeding.
Action: Contact an authorized service provider for a system board replacement.
104-ASR Timer Failure
Audible Beeps: None
Possible Cause: System board failure.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you
believe the system board requires replacement, contact HP Technical Support before proceeding.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 61) and replace failed components as
indicated.
162-System Options Not Set
Audible Beeps: 2 long
Possible Cause: Configuration is incorrect. The system configuration has changed since the last boot
(addition of a hard drive, for example) or a loss of power to the real-time clock has occurred. The real-
time clock loses power if the onboard battery is not functioning correctly.
Action: Press the F1 key to record the new configuration. Run the server setup utility to change the
configuration. If this message persists, you may need to replace the onboard battery.
163-Time & Date Not Set
Audible Beeps: 2 long
Possible Cause: Invalid time or date in configuration memory.
Action: Run the server setup utility and correct the time or date.
172-1-Configuration Non-volatile Memory Invalid
Audible Beeps: None
Possible Cause: Nonvolatile configuration corrupted.
Action: Run the server setup utility and correct the configuration.