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HP resources for troubleshooting 69
HP resources for troubleshooting
In this section
Online resources .................................................................................................................................... 69
General server resources......................................................................................................................... 70
Online resources
HP website
Troubleshooting tools and information, as well as the latest drivers and flash ROM images, are available
on the HP website (http://www.hp.com
).
Server documentation
Server documentation is the set of documents that ships with a server. Most server documents are
available as a PDF or a link on the Documentation CD. Server documentation can also be accessed from
the HP Technical Support website (http://docs.hp.com
) or the HP Business Support Center website
(http://www.hp.com/go/bizsupport
).
Service notifications
To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport).
Select the appropriate server model, and then click the Troubleshoot a Problem link on the product
page.
Subscriber's choice
HP's Subscriber's Choice is a customizable subscription sign-up service that customers use to receive
personalized email product tips, feature articles, driver and support alerts, or other notifications.
To create a profile and select notifications, refer to the HP website
(http://www.hp.com/go/subscriberschoice
).
Natural language search assistant
The natural language search assistant (http://www.hp.com/support/natural_language_search) is a
search engine that finds information on HP products, including ProLiant servers. The search engine
responds to queries entered in question form.
Care Pack
HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty
with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Refer to the Care Pack website (http://www.hp.com/hps/carepack/servers/cp_proliant.html
).