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Error messages 90
Description: ADU detected two different controller models installed in a redundant controller
configuration. This is not supported and one or both controllers may not be operating properly.
Action: Use the same controller models for redundant controller configurations.
This Controller Can See the Drives but the Other Controller Can't
Description: The other controller in the redundant controller configuration cannot recognize the drives,
but this controller can.
Action: Resolve any other errors and then rerun ADU ("Array Diagnostic Utility" on page 63).
This Controller Can't See the Drives but the Other Controller Can
Description: The other controller in the redundant controller configuration can recognize the drives, but
this controller cannot.
Action: Resolve any other errors and then rerun ADU ("Array Diagnostic Utility" on page 63).
Unable to Communicate with Drive on SCSI Port X, Drive ID Y
Description: The array controller cannot communicate with the drive.
Action: If the hard drive amber LED is on, replace the drive.
Unable to Retrieve Identify Controller Data. Controller May be Disabled or Failed
...SOLUTION: Power down the system. Verify that the controller is fully seated. Then power the system on and look
for helpful error messages displayed by the controller. If this doesn’t help, contact your HP service provider.
Description: ADU ("Array Diagnostic Utility" on page 63) requested the identify controller data from the
controller, but was unable to obtain it. This usually indicates that the controller is not seated properly or
has failed.
Action:
1. Power down the server.
2. Be sure the controller is fully seated.
3. Restart the server.
4. Resolve any error messages displayed by the controller.
If this does not solve the problem, contact an HP authorized service provider.
Unknown Disable Code
Description: A code was returned from the array accelerator board that ADU does not recognize.
Action: Obtain the latest version of ADU ("Array Diagnostic Utility" on page 63).
Unrecoverable Read Error
Description: Read parity errors were detected when an attempt to read the same data from both sides
of the mirrored memory was made. Data loss will occur.
Action: Replace the array accelerator board.