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Hardware problems 45
Audio problems
Action: Be sure the server speaker is connected. Refer to the server documentation.
Printer problems
Printer does not print
Action:
1. Be sure the printer is powered up and online.
2. Be sure no loose connections (on page 15) exist.
3. Be sure the correct printer drivers are installed.
Printer output is garbled
Action: Be sure the correct printer drivers are installed.
Local I/O cable problems
NOTE: The local I/O cable is used only with HP ProLiant p-Class server blades.
Action: If the local I/O cable does not have hot-plug functionality, be sure you are not using a PS/2
keyboard or mouse. With a PS/2 keyboard or mouse, the local I/O cable cannot be connected as a hot-
plug device. Connect the local I/O cable before booting the server, or switch to USB devices (if
supported) to use the local I/O cable hot-plug functionality.
Modem problems
No dial tone exists
Action:
1. Be sure the cables are plugged in as specified in the modem documentation.
2. Connect a working telephone directly to the wall jack, and then test the line for a dial tone.
3. If no dial tone is detected, the phone line is not working. Contact the local telephone company and
arrange to correct the problem.
No response occurs when you type AT commands
Action: Reconfigure the COM port address for the modem.
1. Be sure the communications software is set to the COM port to which the modem is connected.
2. Check IRQ settings in the software and on the modem to be sure no conflict exists.
3. Type AT&F at the command prompt to reset the modem to factory-default settings.
4. Be sure you are in terminal mode and not MS-DOS mode.
5. Refer to the HP website (http://www.hp.com) for a complete list of AT commands.
AT commands are not visible
Action: Set the echo command to On using the AT command ATE.