HP (Hewlett-Packard) 4600 Series Scanner User Manual


 
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Customer support
This section contains support information, including phone numbers and website
information.
Accessibility website options
Customers with disabilities can get help with HP products by visiting
www.hp.com/accessibility.
HP website
Visit www.hp.com to:
Learn tips for scanning more effectively and creatively.
Access HP Scanjet driver updates and software.
Register your product.
Subscribe to newsletters, driver and software updates, and support alerts.
Purchase accessories.
Support process
The HP support process works most effectively if you perform the following steps
in the order specified:
1 Review the on-screen help for the software and scanner, including the
troubleshooting section.
2 Access the HP Customer Support Website for support. If you have access
to the Internet, you can obtain a wide range of information about your
scanner. Visit the HP website for product help, drivers, and software
updates at www.hp.com/support. The HP Customer Support Website is
available in the following languages: Dutch, English, French, German,
Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified
Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support
information is available in English only.)
3 Access HP e-support. If you have access to the Internet, connect with HP
via e-mail by going towww.hp.com/support. You will receive a personal reply
from an HP Customer Support technician. E-mail support is available in the
languages listed at that website.
4 Contact your local HP dealer. If your scanner has a hardware failure, take it
to your local HP dealer for a solution. Service is free during your scanner’s
limited warranty period. After the warranty period, the dealer will quote a
service charge.
Contact the HP Customer Support Center for support by phone. Please
consult the following website to check the details and conditions of phone
support in your country/region: www.hp.com/support. As a part of HP’s
continuing efforts to improve phone support information services, we advise
you to check the HP website on a regular basis for new information
20 HP Scanjet 4600 series scanner